Q.What is meant by Business Process Outsourcing (BPO) ?

Business Process Outsourcing (BPO) is the practice of contracting out non-core business processes to an external specialised agency.

In the emerging service business chapter of the Tamil Nadu HSC Commerce syllabus, BPO is studied as a fast-growing service in the Indian economy.

• Business Process Outsourcing (BPO) means transferring or contracting out the non-core, routine business activities of a firm to a third-party specialist agency, often located elsewhere.
• Common outsourced processes include customer support/call centres, data entry, accounting, payroll, and other back-office functions. …