Distinguish between a departmental store and a chain store.

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A departmental store and a chain store are both forms of large-scale retailing, but they differ in structure, as shown below.

| Basis | Departmental store | Chain store |
|---|---|---|
| Number of outlets | One single, very large store | Many outlets in different localities |
| Internal organisation | Divided into separate departments (e.g., clothing, groceries, electronics), each under one roof | Each outlet is a smaller, standardised branch selling a similar limited range |
| Location | Usually one central, often prominent location | Spread across many towns/localities to be near many different groups of customers |
| Ownership and control | Single management for the one store | Single firm owns and centrally controls all branches |
| Range of goods per outlet | Very wide, covering many product categories | Narrower per outlet, but standardised across all branches | …

Q.Distinguish between a departmental store and a chain store.

Concept understanding — Large-Scale Retailers

Basis	Departmental store	Chain store
Number of outlets	One single, very large store	Many outlets in different localities
Internal organisation	Divided into separate departments (e.g., clothing, groceries, electronics), each under one roof	Each outlet is a smaller, standardised branch selling a similar limited range
Location	Usually one central, often prominent location	Spread across many towns/localities to be near many different groups of customers
Ownership and control	Single management for the one store	Single firm owns and centrally controls all branches
Range of goods per outlet	Very wide, covering many product categories	Narrower per outlet, but standardised across all branches

Q.Distinguish between a departmental store and a chain store.

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