Q.(a) 'An individual's attitude towards a particular topic may be contrary to his/her behaviour.' Justify this statement with evidence.
🔒You're viewing a preview — the full solution, concept, methods & PYQ mapping are locked.
🔒 Start your 14-day free trial to unlock the full solution →Part (a)Concept understanding — Attitude Behavior Consistency
Attitude–Behavior Consistency: The Gap Between What We Say and What We Do
Think about the last time you told yourself, "I will wake up early tomorrow and study," only to hit snooze three times. Or the friend who swears they love the environment but never carries a cloth bag. That gap between what people say they believe and what they actually do is the puzzle at the heart of attitude–behavior consistency.
The intuition is simple: we expect that if someone holds a strong attitude — say, "I believe honesty is important" — they will behave honestly. But real life is messier. People can hold a positive attitude toward exercise and still sit on the couch. They can dislike a political party and still vote for its candidate under pressure. The question psychologists ask is: when do attitudes actually predict behavior, and why do they so often fail to?
The Precise Statement
Attitude–behavior consistency refers to the degree to which a person's actions correspond to their expressed attitudes. High consistency means the behavior matches the attitude; low consistency means they diverge.
The classic finding, from LaPiere's 1934 study, is sobering. He traveled across the US with a Chinese couple, visiting over 250 hotels and restaurants. Only one establishment refused them service. Yet when he later wrote to the same places asking, "Will you accept Chinese guests?" over 90% said no. The attitude (prejudice) did not match the behavior (service). This launched decades of research into when attitudes predict behavior.
Key Factors That Determine Consistency
Not all attitudes are equal. Consistency is higher when:
- The attitude is strong — formed through direct experience, not hearsay. If you've actually tasted a dish and loved it, your "I like this food" attitude will predict ordering it far better than if you only heard it was good.
- The attitude is specific — a general attitude ("I care about health") predicts a specific behavior ("I will run today") poorly. A specific attitude ("I believe running every morning is good for me") does better. This is the principle of compatibility: to predict a behavior, measure the attitude at the same level of specificity.
- Social pressure is low — when others are watching or when norms push the opposite direction, people often act against their private attitude. This is why someone might privately dislike a custom but follow it in public.
- The person has high self-monitoring — some people (high self-monitors) are chameleons, adjusting behavior to fit the situation. Their attitudes predict behavior poorly. Low self-monitors act from their internal beliefs, so consistency is higher.
Attitude–behavior consistency is not automatic. It depends on the strength, specificity, and personal relevance of the attitude, plus the social context. A weak, general attitude formed second-hand will almost never predict behavior.
The Theory of Planned Behavior (A Useful Framework)
The most widely accepted model that explains consistency is Ajzen's Theory of Planned Behavior. It says that behavior is directly predicted by intention, and intention itself is shaped by three things: …
Part (b)Concept understanding — Attitude Components Definition
Attitude Components: The Three-Part Structure of How We Feel
Think about your favourite subject in school. When someone mentions it, you probably feel something positive — maybe excitement or interest. You might also have some beliefs about it: "This subject is useful for my career" or "The teacher explains it really well." And you likely behave in certain ways — you pay attention in class, you do extra reading, you look forward to the period.
That feeling, those beliefs, and that behaviour are not separate things. They are the three components of your attitude toward that subject.
An attitude is not just a feeling. It is a learned tendency to evaluate something — a person, an object, an idea, a situation — in a consistent way. And that tendency has three distinct parts.
The Three Components
Psychologists break attitude into three components, often remembered by the acronym ABC:
| Component | What it is | Example (toward "studying") |
|---|---|---|
| A — Affective | The emotional feeling or mood | "I feel anxious when I sit down to study" |
| B — Behavioural | The tendency to act in a certain way | "I avoid studying until the last night" |
| C — Cognitive | The beliefs and thoughts | "Studying is necessary for good marks, but it is boring" |
These three are not independent. They influence each other. If you believe studying is useful (cognitive), you might feel less anxious (affective), and you might actually start studying earlier (behavioural). Change one, and the others often shift too.
The Precise Definition
Attitude is a learned, relatively enduring predisposition to evaluate an object, person, or issue in a consistently favourable or unfavourable way. It consists of three components:
- Cognitive component — the beliefs, knowledge, and thoughts about the attitude object.
- Affective component — the emotional feelings (like, dislike, fear, admiration) toward the object.
- Behavioural component — the readiness to act in a particular way toward the object.
All three components must be present for something to be called a full attitude. A feeling without a belief is just an emotion. A belief without a feeling is just knowledge. An attitude is the integration of all three.
Why This Matters …
Part (a)
Attitudes do not always predict behaviour — they may even be contrary to it. The classic evidence is LaPiere's study (1934): LaPiere travelled across the USA with a Chinese couple, and they were refused service at only one of about 250 hotels and restaurants; yet when he later wrote to the same establishments asking whether they would serve Chinese guests, most replied 'No'. Their expressed attitude (prejudice) was contrary to their actual behaviour (they had served the couple). Attitudes are expressed in behaviour only when the person's attitude is strong, the person is aware of it, and there is no external pressure to behave otherwise. …
- Attitude and behaviour can be contrary, as LaPiere's study shows; attitudes predict behaviour only when strong, salient and unopposed by external pressure.
- Beliefs are the cognitive (information) basis of attitudes and values are 'should/ought' beliefs; both differ from an attitude, which is a full evaluative tendency with cognitive, affective and behavioural components.
Part (a)
An individual's attitude towards a topic may indeed be contrary to his or her actual behaviour — attitude–behaviour consistency is not automatic. The most cited evidence is Richard LaPiere's field study (1934). He toured the United States with a young Chinese couple and kept a record of how they were treated; out of roughly 250 hotels and restaurants they visited, only one refused them service. Some months later, LaPiere wrote to all these establishments asking whether they would accept Chinese guests; the large majority who replied said they would not. The expressed attitude (prejudice against Chinese people) was thus opposite to the actual behaviour (they had, in fact, served the couple courteously). …
- CBSE 2026Set 63/P3SQR/41 markMCQQ.According to the concept of balance proposed by Fritz Heider, imbalance is found when:(i) All three sides of the P-O-X triangle are negative.(ii) Two sides of the P-O-X triangle are negative and one side is positive.(iii) Two sides of the P-O-X triangle are positive and one side is negative.(iv) All three sides of the P-O-X triangle are positive.
›Reveal solutionSolution
The correct option is (C) (i) and (iii) only. …
- CBSE 2025Set 63/W4YXZ/41 markMCQQ.A person dislikes a type of food, expresses negative opinion about it, and avoids it. Which components of the A-B-C model of attitudes are illustrated in this example?
›Reveal solutionSolution
The correct option is (D) Affective, Behavioural and Cognitive. …
- CBSE 2024Set 63/RQPS/41 markMCQQ.In this question, a statement of Assertion (A) is followed by a statement of Reason (R). Read the statements and choose the appropriate option. Assertion (A): A person's behaviour is never contrary to her/his attitude towards a particular topic. Reason (R): There would be consistency between attitudes and behaviour when the attitude is strong.
›Reveal solutionSolution
Assertion (A) is not correct, while Reason (R) states a true principle of attitude research.
An attitude is a relatively stable, learned predisposition to respond favourably or unfavourably towards a particular object, person, event or issue. Attitudes are generally understood to have a cognitive component (beliefs), an affective component (feelings), and a behavioural component (an action tendency). Because of this behavioural component, it might seem that attitudes should predict behaviour closely. In practice, however, the relationship between attitude and behaviour is far from perfect — a person can, and often does, act in ways that appear inconsistent with a stated attitude. This happens because behaviour is shaped by many factors besides attitude: situational pressures, social norms, the presence of other people, competing motives, and practical constraints can all override an attitude at the moment of acting. So the claim in Assertion (A) — that behaviour is 'never' contrary to attitude — overstates the case and is factually incorrect; attitude–behaviour inconsistency is a well-recognised phenomenon. …
- CBSE 2024Set 63/RQPS/41 markQ.'Her causes were the struggle for Indian independence, the welfare of Indian soldiers in the First World War - and, above all, the fight for female suffrage.' All of these attitudes were present within a broader attitude, i.e., the attitude against injustice and inequality. Explain the feature specified here.
›Reveal solutionSolution
The feature of attitude against injustice and inequality possessed by Sophia is Complexity (Multiplexity) - refers to how many attitudes there are within a broader attitude, OR Centrality - refers to the role of a particular attitude in the
The feature of attitude against injustice and inequality possessed by Sophia is Complexity (Multiplexity) - refers to how many attitudes there are within a broader attitude, OR Centrality - refers to the role of a particular attitude in the attitude system (any explanation of the above two attitude features). (1 mark) [NCERT Boo …
- CBSE 2023Set 63/FGHE/41 markMCQQ.In the following question, a statement of Assertion (A) is followed by a statement of Reason (R). Select the correct choice from (a), (b), (c), (d). Assertion (A): Cognitive consistency means that two components in an attitude system must be in the opposite direction. Reason (R): If the two elements are not logically in consonance with each other, it leads to distress in the individual.
›Reveal solutionSolution
The correct option is (b) Both Assertion (A) and Reason (R) are true, but Reason (R) is not the correct explanation of Assertion (A). …
- CBSE 2020Set 63/HMJ/41 markQ.Mandeep wants to clean the river in his village. He is actively working to achieve his goal. This behaviour is a part of ________ behaviour.
›Reveal solutionSolution
Pro-Environmental / Pro Social …
- CBSE 2019Set 63/BVM/41 markQ.Fundamental attribution error is an overall tendency to explain the action of others on the basis of internal cause rather than due to external or situational factors. (True/False)(OR)An attitude change is said to be congruent when the attitude change takes place in a direction opposite to the existing attitude. (True/False)
›Reveal solutionSolution
- True – the fundamental attribution error is attributing others' behaviour to internal rather than situational causes.
- False – congruent change is in the same direction as the existing attitude; opposite-direction change is incongruent.
Part (a)
The statement is True. The fundamental attribution error refers to the overall (general) tendency of people to explain the behaviour or actions of others on the basis of internal, dispositional causes – such as their personality, ability or intentions – rather than on the basis of external or situational factors that may actually be responsible for the behaviour. …
- CBSE 2019Set 63/BVM/41 markQ.A student forms her/his impression about a new teacher in school. The teacher about whom the impression is formed is called a target and the student who forms the impression is called a perceiver. (True/False)(OR)There will be consistency between attitude and behaviour when the attitude is weak and occupies an important place in the attitude system. (True/False)
›Reveal solutionSolution
Part (a) is True — the target is the person perceived and the perceiver is the one forming the impression; Part (b) is False — consistency requires a strong, central attitude, not a weak one.
Part (a)
Impression formation is an aspect of social cognition. When a student forms an impression of a new teacher, the teacher is the object being perceived and so is the target, while the student, who takes in the available cues and organises them into an impression, is the perceiver. The labels in the statement match this standard usage, so it is true. …
🎓Unlock everything free for 14 days
- ✓Full step-by-step solutions
- ✓Concept-first explanations
- ✓Methods, shortcuts & mistakes
- ✓PYQ mapping + timed mock tests
Full access for 14 days. No credit card required.