Q.Body language, facial expressions, and gestures are examples of ____ communication.
(A) Formal
(B) Written
(C) Non-verbal
(D) Upward

Body language and facial expressions convey meaning without using words, which is exactly the defining feature of non-verbal communication.

Work through each option against the rule stated above; only 'non-verbal' correctly describes communication conveyed without words.

Communication classified by mode of expression is either verbal (using words, oral or written) or non-verbal (conveying meaning without words, through body language, facial expressions, gestures, posture, or tone of voice).

Option-by-option analysis:

• (A) Incorrect — 'Formal' classifies communication by whether it follows the organisation's official channel, not by whether words are used.
• (B) Incorrect — 'Written' is itself a form of verbal communication (it uses words), the opposite of what body language represents.
• (C) Correct — body language, facial expressions, and gestures convey meaning without words, which is exactly non-verbal communication.
• (D) Incorrect — 'Upward' classifies communication by its direction of flow (subordinate to superior), not by whether words are used.

Confusing the three different classification bases (structure: formal/informal; direction: upward/downward/horizontal; mode: verbal/non-verbal) and picking an option from the wrong basis entirely.