Skip to content
← Information Technology

Information Technology · Class 12 Commerce

Ch 4E-Commerce and E-Governance — Class 12 Information Technology, concept-first.

Buying a book, paying an electricity bill, booking a train ticket, applying for a scholarship, or filing an income-tax return — a generation ago every one of these meant standing in a queue with cash and paper forms. Today most of them can be done from a phone in a few minutes. Two large shifts made this possible.

12

Q&A

4

Concepts

Not available

Exam weightage

Start learning — read this chapter →

Key concepts

Hover a concept to preview it and jump to its most relevant Q&A.

Chapter contents

The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.

Overview

Buying a book, paying an electricity bill, booking a train ticket, applying for a scholarship, or filing an income-tax return — a generation ago every one of these meant standing in a queue with cash…

1

Meaning and Features of E-Commerce

E-commerce (short for electronic commerce) means carrying on commercial transactions — buying and selling goods and services, and the exchange of money and information that goes with them — over compu…

2

Business Models of E-Commerce

E-commerce is usually classified by the type of parties on the two sides of a transaction — a business or an individual consumer. This gives four main models.

3

Advantages and Limitations of E-Commerce

No trading method is perfect. E-commerce brings powerful benefits to buyers and sellers alike, but it also carries real drawbacks that a student of commerce must weigh honestly.

4

Electronic Payment Systems

An online trade is only complete when the money moves. An electronic payment system (e-payment) is any method of paying for goods or services electronically, without physical cash or a paper cheque ch…

5

Security in E-Commerce

Because money and personal data travel over public networks, security is central to e-commerce. If buyers do not trust that their card numbers and personal details are safe, they will not shop online.…

6

Meaning and Scope of E-Governance

E-governance (electronic governance) means the use of information and communication technology — computers, the internet and mobile devices — by government to deliver services, share information, and…

7

Types of E-Governance

Just as e-commerce is classified by who is on each side of a transaction, e-governance is classified by the parties the government interacts with.

8

Benefits of E-Governance and Indian Initiatives

To citizens: - Convenience — services from home at any time, without travel or long queues. - Speed — applications, payments and certificates are processed faster.

Exercises