Information Technology · Class 12 Commerce
Ch 4E-Commerce and E-Governance — Class 12 Information Technology, concept-first.
Buying a book, paying an electricity bill, booking a train ticket, applying for a scholarship, or filing an income-tax return — a generation ago every one of these meant standing in a queue with cash and paper forms. Today most of them can be done from a phone in a few minutes. Two large shifts made this possible.
Key concepts
Hover a concept to preview it and jump to its most relevant Q&A.
E-Commerce: Meaning, Features and Models
E-commerce is the buying and selling of goods and services, together with the exchange of money and information, carried out over computer networks — mainly the internet.
Most relevant Q&A
- Choose the correct option: In the B2C model of e-commerce, the transaction takes place between — (a) two businesses (b) a business and a con…Free
- Define e-commerce and state any four of its features.Free
- Distinguish between traditional commerce and e-commerce on any four points.Preview
- Explain the four main business models of e-commerce with one example of each.Preview
Chapter contents
The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.
Overview
Buying a book, paying an electricity bill, booking a train ticket, applying for a scholarship, or filing an income-tax return — a generation ago every one of these meant standing in a queue with cash…
Meaning and Features of E-Commerce
E-commerce (short for electronic commerce) means carrying on commercial transactions — buying and selling goods and services, and the exchange of money and information that goes with them — over compu…
Business Models of E-Commerce
E-commerce is usually classified by the type of parties on the two sides of a transaction — a business or an individual consumer. This gives four main models.
Advantages and Limitations of E-Commerce
No trading method is perfect. E-commerce brings powerful benefits to buyers and sellers alike, but it also carries real drawbacks that a student of commerce must weigh honestly.
Electronic Payment Systems
An online trade is only complete when the money moves. An electronic payment system (e-payment) is any method of paying for goods or services electronically, without physical cash or a paper cheque ch…
Security in E-Commerce
Because money and personal data travel over public networks, security is central to e-commerce. If buyers do not trust that their card numbers and personal details are safe, they will not shop online.…
Meaning and Scope of E-Governance
E-governance (electronic governance) means the use of information and communication technology — computers, the internet and mobile devices — by government to deliver services, share information, and…
Types of E-Governance
Just as e-commerce is classified by who is on each side of a transaction, e-governance is classified by the parties the government interacts with.
Benefits of E-Governance and Indian Initiatives
To citizens: - Convenience — services from home at any time, without travel or long queues. - Speed — applications, payments and certificates are processed faster.
Exercises
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- Q1Choose the correct option: In the B2C model of e-commerce, the transaction takes place between — (a) two businesses (b) a business and a con…Free
- Q2Choose the correct option: The technology shown by 'https' and a padlock symbol, which encrypts the connection between a browser and a websi…Free
- Q3Define e-commerce and state any four of its features.Free
- Q4Distinguish between traditional commerce and e-commerce on any four points.Preview
- Q5Explain the four main business models of e-commerce with one example of each.Preview
- Q6State any four advantages and any four limitations of e-commerce.Preview
- Q7What is an electronic payment system? Explain any four methods of electronic payment.Preview
- Q8Explain the security measures used to make e-commerce transactions safe.Preview
- Q9Define e-governance and state its main objectives.Preview
- Q10Explain the types of e-governance (G2C, G2B and G2G) with an example of each.Preview
- Q11State any four benefits of e-governance to citizens and to government.Preview
- Q12Describe any four e-governance initiatives adopted in India as public programmes.Preview