Q.The goals are achieved with the help of ______.

The correct answer is (a) Planning, since it is the first and primary function of management through which goals are set and the path to achieve them is decided.

Management is a goal-oriented process, and every organisation exists to accomplish certain objectives. Among the functions of management, planning comes first because it determines the goals and then works out the ways to achieve them.

• Planning means deciding in advance what to do, how to do it, when to do it and who is to do it. It bridges the gap between where we are and where we want to reach. …