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Question 43 of 71

Q.Draft a letter of complaint to the post and parcel department for irregular receipt of post/parcel to the institution's address.

Gujarat GsebGujarat Board (GSEB) HSC Commerce Board 2025Subjective· 5mImportance★★★★★
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Below is a full specimen complaint letter to the postal department about irregular receipt of post/parcels, in proper business-letter format.


To,

The Post Master,

(Head/Sub Post Office),

__________ (City), Gujarat

Date: __________

Subject: Complaint regarding irregular receipt of post and parcels at our institution

Respected Sir/Madam,

With due respect, we, __________ (name of the institution), situated at __________ (full address), wish to draw your kind attention to the irregular and delayed delivery of our post and parcels for the last __________ (period, e.g. two months).

We are facing the following difficulties:

  1. Letters and parcels addressed to our institution are being delivered very late, and sometimes not at all.
  2. On several occasions, our post has been wrongly delivered to other addresses in the locality.
  3. Important registered letters and parcels have reached us in a damaged/opened condition.

Due to this irregularity, our official work is being seriously affected — important communications, examination material and remittances are delayed, causing great inconvenience and loss to the institution.

…

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