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Organisation of Commerce and Management · Class 12 Commerce

Ch 4Business Services — Class 12 Organisation of Commerce and Management, concept-first.

Business Services is the fourth chapter of the Maharashtra State Board (MSBSHSE) HSC Commerce syllabus for Organisation of Commerce and Management, and it is the single most important chapter in the subject from an examination point of view.

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Key concepts

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Chapter contents

The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.

Overview

Business Services is the fourth chapter of the Maharashtra State Board (MSBSHSE) HSC Commerce syllabus for Organisation of Commerce and Management, and it is the single most important chapter in the s…

1

Meaning and Features of Business Services

In everyday business, a firm either sells a physical product (a good) or performs an activity that satisfies a need without handing over a physical product (a service).

2

Banking Services

A bank is a financial institution licensed to accept deposits of money from the public and lend that money out to those who need it, earning income mainly from the difference between the interest it p…

3

Insurance Services

Insurance is a contract under which one party (the insurer, usually an insurance company) promises, in exchange for a payment called a premium, to compensate another party (the insured) for a specifie…

4

Transportation Services

Transport is the business service that physically moves raw materials, goods, and people from one place to another.

5

Warehousing Services

Warehousing is the business service of storing goods safely between the time they are produced (or purchased) and the time they are actually needed or sold.

6

Communication Services

Communication is the business service through which information, messages, orders, and documents pass between a business and its customers, suppliers, employees, and other stakeholders.

Sample & Board Papers

Sample papers and previous-year board questions for this subject.

+Show 47 questions47 questions
  1. Q1Correct the underlined word and rewrite the following sentence. Overdraft facility is available for **savings** bank account holders.Preview
  2. Q2Correct the underlined word and rewrite the following sentence. Insurance helps to **maximize** the risks in the business.Preview
  3. Q3Arrange in proper order. Accident, taking the policy, claim.Preview
  4. Q4Explain the following term/concept. InsurancePreview
  5. Q5Distinguish between the following: Life insurance and Fire insurancePreview
  6. Q6Justify the following statement. Principle of subrogation is applicable to all contracts of indemnity.Preview
  7. Q7Explain types of warehouses?Preview
  8. Q8Define Bank.Preview
  9. Q9______ warehouses provide facilities for perishable commodities. (a) Bonded (b) Cold storage (c) GovernmentPreview
  10. Q10Current Account is opened by salaried persons. (a) True (b) FalsePreview
  11. Q11Find the odd one. (a) Primary credit co-operative society (b) state co-operative bank (c) district co-operative bank (d) ex-change bankPreview
  12. Q12Mr. Amit is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and 2 daughters aged 5 and 8 years. C…Preview
  13. Q13Distinguish between: Current Account and Fixed Deposit AccountPreview
  14. Q14Justify the following statement. Cash can be withdrawn from ATM at any time.Preview
  15. Q15State money remittance services of the postal department.Preview
  16. Q16What is road transport?Preview
  17. Q17Door to door service is provided by ______ transport. (a) Railway (b) Road (c) AirPreview
  18. Q18Current Account is opened by salaried persons. (a) True (b) FalsePreview
  19. Q19Find the odd one. (a) NABARD (b) RBI (c) SIDBI (d) EXIMPreview
  20. Q20Study the following case/situation and express your opinion: Mr. A deals in import and export business so he needs different foreign currenc…Preview
  21. Q21Distinguish between. Road Transport and Rail TransportPreview
  22. Q22Distinguish between. Duty Paid Warehouse and Bonded WarehousePreview
  23. Q23Explain the following term/concept: E-banking ServicesPreview
  24. Q24What is insurance?Preview
  25. Q25______ creates time utility. (a) Warehouse (b) Transport (c) Government (d) CommunicationPreview
  26. Q26Principle of indemnity is not applicable to ______. (a) Life insurance (b) Fire insurance (c) Marine insurancePreview
  27. Q27State whether the following statement is true or false: Air transport is the cheapest mode of transport. (a) True (b) FalsePreview
  28. Q28Find the odd one. (a) NABARD (b) RBI (c) SIDBI (d) EXIMPreview
  29. Q29Explain the following term/concept: Bonded WarehousesPreview
  30. Q30Study the following case/situation and express your opinion: Mr. Sharad is a businessman. He has his own factories in Pune and Nashik. He li…Preview
  31. Q31Distinguish between the following: Road transport and Water transportPreview
  32. Q32Distinguish between the following: Life insurance and Fire insurancePreview
  33. Q33What is Bank?Preview
  34. Q34The principle of ______ is not applicable to life insurance. (a) insurable interest (b) utmost good faith (c) indemnityPreview
  35. Q35State whether the following statement is true or false: NEFT stands for National Electric Fund Transfer.Preview
  36. Q36Arrange in proper order: E-mail, Inland Letter, Courier service.Preview
  37. Q37Explain the following term/concept. InsurancePreview
  38. Q38Study the following case/situation and express your opinion: | Mr. Raman is a successful manufacturer. He is having production units at vari…Preview
  39. Q39Distinguish between. Road Transport and Rail TransportPreview
  40. Q40State any four features of business services.Preview
  41. Q41What is a warehouse?Preview
  42. Q42Explain different types of warehouses.Preview
  43. Q43In India railways are owned and managed by ______. (a) private companies (b) government (c) individualsPreview
  44. Q44Distinguish between the following: Current account and Savings account.Preview
  45. Q45Write short notes on the following: Types of life insurance policies.Preview
  46. Q46State with reasons whether the following statement is True or False: Rail transport provides door-to-door services.Preview
  47. Q47Write short answer of the following: State the types of warehouses.Preview

More questions

15 Q
+Show 11 questions11 questions
  1. Q1Which feature of business services means that a service cannot be stored or stocked for future use? (A) Intangibility (B) Inseparability (C)…Free
  2. Q2Which of the following is NOT a feature of business services? (A) Intangibility (B) Standardisation (C) Inseparability (D) No transfer of ow…Free
  3. Q3Which bank acts as India's central/apex bank and does not deal directly with the general public? (A) State Bank of India (B) Reserve Bank of…Free
  4. Q4Which type of bank account is mainly used by businessmen for frequent transactions and generally allows unlimited withdrawals but pays no in…Preview
  5. Q5Which electronic fund transfer method in India settles transactions individually and immediately, and is generally used for high-value trans…Preview
  6. Q6Which principle of insurance requires both the insurer and the insured to disclose all material facts honestly at the time of taking a polic…Preview
  7. Q7Which principle of insurance ensures that the insured is compensated only for the actual financial loss suffered, and not more? (A) Contribu…Preview
  8. Q8Which mode of transport is best suited for moving perishable goods quickly over a long distance? (A) Rail transport (B) Water transport (C)…Preview
  9. Q9Which mode of transport is specifically used for the continuous movement of liquids and gases such as crude oil, petroleum products, and nat…Preview
  10. Q10Which function of warehousing means the warehouse-keeper takes responsibility for loss or damage to goods while they are in storage? (A) Fin…Preview
  11. Q11Which type of warehouse holds imported goods under customs control until the applicable customs duty is paid? (A) Private warehouse (B) Publ…Preview
+Show 4 questions4 questions
  1. Q12Mr. Deshmukh, a Mumbai-based trader, has purchased a large consignment of machinery parts from a supplier in Germany. The goods will travel…Free
  2. Q13Ms. Kulkarni runs a small trading business and holds a current account with her bank. She sometimes needs to withdraw a little more than her…Free
  3. Q14A Pune-based manufacturer of glass showpieces has received a large, urgent export order from a customer in another country who needs the fra…Preview
  4. Q15A trading firm in Nagpur must send an original, signed contract document to a client in another city within 24 hours, and the client has req…Preview