Organisation of Commerce and Management · Class 12 Commerce
Ch 4Business Services — Class 12 Organisation of Commerce and Management, concept-first.
Business Services is the fourth chapter of the Maharashtra State Board (MSBSHSE) HSC Commerce syllabus for Organisation of Commerce and Management, and it is the single most important chapter in the subject from an examination point of view.
Key concepts
Hover a concept to preview it and jump to its most relevant Q&A.
Meaning and Features of Business Services
Business services are services like banking, insurance, transport, warehousing, and communication that support trade and industry.
Most relevant Q&A
- Which feature of business services means that a service cannot be stored or stocked for future use? (A) Intangibility (B) Inseparability (C)…Free
- Which of the following is NOT a feature of business services? (A) Intangibility (B) Standardisation (C) Inseparability (D) No transfer of ow…Free
- State any four features of business services.Preview
Chapter contents
The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.
Overview
Business Services is the fourth chapter of the Maharashtra State Board (MSBSHSE) HSC Commerce syllabus for Organisation of Commerce and Management, and it is the single most important chapter in the s…
Meaning and Features of Business Services
In everyday business, a firm either sells a physical product (a good) or performs an activity that satisfies a need without handing over a physical product (a service).
Banking Services
A bank is a financial institution licensed to accept deposits of money from the public and lend that money out to those who need it, earning income mainly from the difference between the interest it p…
Insurance Services
Insurance is a contract under which one party (the insurer, usually an insurance company) promises, in exchange for a payment called a premium, to compensate another party (the insured) for a specifie…
Transportation Services
Transport is the business service that physically moves raw materials, goods, and people from one place to another.
Warehousing Services
Warehousing is the business service of storing goods safely between the time they are produced (or purchased) and the time they are actually needed or sold.
Communication Services
Communication is the business service through which information, messages, orders, and documents pass between a business and its customers, suppliers, employees, and other stakeholders.
Sample & Board Papers
Sample papers and previous-year board questions for this subject.
+−Show 47 questionsHide questions47 questions
- Q1Correct the underlined word and rewrite the following sentence. Overdraft facility is available for **savings** bank account holders.Preview
- Q2Correct the underlined word and rewrite the following sentence. Insurance helps to **maximize** the risks in the business.Preview
- Q3Arrange in proper order. Accident, taking the policy, claim.Preview
- Q4Explain the following term/concept. InsurancePreview
- Q5Distinguish between the following: Life insurance and Fire insurancePreview
- Q6Justify the following statement. Principle of subrogation is applicable to all contracts of indemnity.Preview
- Q7Explain types of warehouses?Preview
- Q8Define Bank.Preview
- Q9______ warehouses provide facilities for perishable commodities. (a) Bonded (b) Cold storage (c) GovernmentPreview
- Q10Current Account is opened by salaried persons. (a) True (b) FalsePreview
- Q11Find the odd one. (a) Primary credit co-operative society (b) state co-operative bank (c) district co-operative bank (d) ex-change bankPreview
- Q12Mr. Amit is a businessman. He has his own factories in Pune and Nashik. He lives in Pune with his wife and 2 daughters aged 5 and 8 years. C…Preview
- Q13Distinguish between: Current Account and Fixed Deposit AccountPreview
- Q14Justify the following statement. Cash can be withdrawn from ATM at any time.Preview
- Q15State money remittance services of the postal department.Preview
- Q16What is road transport?Preview
- Q17Door to door service is provided by ______ transport. (a) Railway (b) Road (c) AirPreview
- Q18Current Account is opened by salaried persons. (a) True (b) FalsePreview
- Q19Find the odd one. (a) NABARD (b) RBI (c) SIDBI (d) EXIMPreview
- Q20Study the following case/situation and express your opinion: Mr. A deals in import and export business so he needs different foreign currenc…Preview
- Q21Distinguish between. Road Transport and Rail TransportPreview
- Q22Distinguish between. Duty Paid Warehouse and Bonded WarehousePreview
- Q23Explain the following term/concept: E-banking ServicesPreview
- Q24What is insurance?Preview
- Q25______ creates time utility. (a) Warehouse (b) Transport (c) Government (d) CommunicationPreview
- Q26Principle of indemnity is not applicable to ______. (a) Life insurance (b) Fire insurance (c) Marine insurancePreview
- Q27State whether the following statement is true or false: Air transport is the cheapest mode of transport. (a) True (b) FalsePreview
- Q28Find the odd one. (a) NABARD (b) RBI (c) SIDBI (d) EXIMPreview
- Q29Explain the following term/concept: Bonded WarehousesPreview
- Q30Study the following case/situation and express your opinion: Mr. Sharad is a businessman. He has his own factories in Pune and Nashik. He li…Preview
- Q31Distinguish between the following: Road transport and Water transportPreview
- Q32Distinguish between the following: Life insurance and Fire insurancePreview
- Q33What is Bank?Preview
- Q34The principle of ______ is not applicable to life insurance. (a) insurable interest (b) utmost good faith (c) indemnityPreview
- Q35State whether the following statement is true or false: NEFT stands for National Electric Fund Transfer.Preview
- Q36Arrange in proper order: E-mail, Inland Letter, Courier service.Preview
- Q37Explain the following term/concept. InsurancePreview
- Q38Study the following case/situation and express your opinion: | Mr. Raman is a successful manufacturer. He is having production units at vari…Preview
- Q39Distinguish between. Road Transport and Rail TransportPreview
- Q40State any four features of business services.Preview
- Q41What is a warehouse?Preview
- Q42Explain different types of warehouses.Preview
- Q43In India railways are owned and managed by ______. (a) private companies (b) government (c) individualsPreview
- Q44Distinguish between the following: Current account and Savings account.Preview
- Q45Write short notes on the following: Types of life insurance policies.Preview
- Q46State with reasons whether the following statement is True or False: Rail transport provides door-to-door services.Preview
- Q47Write short answer of the following: State the types of warehouses.Preview
More questions
15 Q+−Show 11 questionsHide questions11 questions
- Q1Which feature of business services means that a service cannot be stored or stocked for future use? (A) Intangibility (B) Inseparability (C)…Free
- Q2Which of the following is NOT a feature of business services? (A) Intangibility (B) Standardisation (C) Inseparability (D) No transfer of ow…Free
- Q3Which bank acts as India's central/apex bank and does not deal directly with the general public? (A) State Bank of India (B) Reserve Bank of…Free
- Q4Which type of bank account is mainly used by businessmen for frequent transactions and generally allows unlimited withdrawals but pays no in…Preview
- Q5Which electronic fund transfer method in India settles transactions individually and immediately, and is generally used for high-value trans…Preview
- Q6Which principle of insurance requires both the insurer and the insured to disclose all material facts honestly at the time of taking a polic…Preview
- Q7Which principle of insurance ensures that the insured is compensated only for the actual financial loss suffered, and not more? (A) Contribu…Preview
- Q8Which mode of transport is best suited for moving perishable goods quickly over a long distance? (A) Rail transport (B) Water transport (C)…Preview
- Q9Which mode of transport is specifically used for the continuous movement of liquids and gases such as crude oil, petroleum products, and nat…Preview
- Q10Which function of warehousing means the warehouse-keeper takes responsibility for loss or damage to goods while they are in storage? (A) Fin…Preview
- Q11Which type of warehouse holds imported goods under customs control until the applicable customs duty is paid? (A) Private warehouse (B) Publ…Preview
+−Show 4 questionsHide questions4 questions
- Q12Mr. Deshmukh, a Mumbai-based trader, has purchased a large consignment of machinery parts from a supplier in Germany. The goods will travel…Free
- Q13Ms. Kulkarni runs a small trading business and holds a current account with her bank. She sometimes needs to withdraw a little more than her…Free
- Q14A Pune-based manufacturer of glass showpieces has received a large, urgent export order from a customer in another country who needs the fra…Preview
- Q15A trading firm in Nagpur must send an original, signed contract document to a client in another city within 24 hours, and the client has req…Preview