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Q.You are Ravi/Ritu Desai, proprietor of Desai Electronics, Surat. You received a consignment of defective LED bulbs against Order No. 112. Write a letter of complaint to the supplier in 120-150 words.

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A factual complaint letter quoting the order number, stating the defect precisely and demanding replacement or refund.

Desai Electronics, Ring Road, Surat

5 August 2026

The Sales Manager

Bright Light Industries, Ahmedabad

Subject: Complaint regarding defective LED bulbs (Order No. 112)

Sir,

With reference to our Order No. 112 dated 22 July 2026, the consignment of 200 LED bulbs received on 3 August is unsatisfactory. On testing, nearly sixty bulbs fail to light, and a dozen flicker continuously, indicating faulty wiring.

This has caused us embarrassment, as several had already been sold and returned by customers. Such quality is unexpected from a firm of your standing. …

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