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Exercises · Q8

Q.Distinguish between Advertising and Personal Selling (any three points).

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BasisAdvertisingPersonal Selling
Nature of communicationNon-personal, one-wayPersonal, two-way (direct interaction)
ReachVery large, mass audienceLimited to the customers a salesperson can personally reach
Ability to tailor the messageSame message for everyoneMessage adapted to each individual customer
Cost per person reachedGenerally lowGenerally higher, due to salary/commission of trained staff
Ability to handle objectionsCannot respond to individual doubtsCan answer questions and objections immediately

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