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Exercises · Q11

Q.State the importance of marketing to

(i) the business, and
(ii) the consumer (any two points each).
Maharashtra MsbshseTextbookSubjectiveImportance★★★★★
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(i) Importance to the business (any two, e.g.):

  1. Marketing generates the revenue the entire business depends on — no other function can succeed if the firm's output cannot be sold.
  2. It guides what to produce, by feeding genuine customer needs, discovered through market research, back into product decisions.
  3. It builds brand loyalty and repeat business, reducing the firm's dependence on constantly finding new, one-time customers.

(ii) Importance to the consumer (any two, e.g.):

  1. It improves standard of living by making a wide variety of goods and services conveniently available.
  2. It provides information (through advertising, labelling, and salespeople) that helps consumers make informed purchase decisions. …

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