Q.Define 'Marketing'. Explain any two key ideas built into the definition.
Marketing is the process of planning and executing the conception, pricing, promotion, and distribution of goods, services, and ideas to create exchanges that satisfy both individual/organisational objectives and the customer's own needs.
Two key ideas built into this definition:
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Marketing starts before production and continues after the sale. It begins with understanding what a customer needs, well before a product is even manufactured, and continues after the sale through customer service and feedback — the goal is a satisfied, repeat customer, not just a completed transaction.
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Marketing applies to goods, services, and ideas alike. It is not limited to physical products — banking, insurance, and educational services are marketed too, and even social ideas (like a public-health awareness campaign) can be "marketed" in the same sense: identifying an audience's need and delivering a message/offering that satisfies it.
Marketing is the complete process — from identifying customer needs through pricing, promoting, and distributing an offering — aimed at a profitable, satisfying exchange; it begins before production and continues after the sale, and applies to goods, services, and ideas alike.
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