Q.'An organization structure is deliberately designed by the top management to facilitate smooth functioning of the organisation'. Which of the following is not a feature of such a structure ? (A) It clarifies who has to report to whom. (B) There is systematic coordination among the various activities to achieve organisational goals. (C) The standards of behaviour evolve from group norms rather than officially laid down rules and regulations. (D) It places more emphasis on work to be performed than interpersonal relationships among the employees.
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Start your 14-day free trial to unlock the full solution →The feature that does not belong to a deliberately designed organizational structure is the evolution of behavioral standards from group norms, as this is characteristic of an informal structure.
An organizational structure is the framework within which managerial and operating tasks are performed. When we speak of a structure that is "deliberately designed by the top management to facilitate smooth functioning of the organisation," we are referring to a formal organizational structure. This structure is consciously created to achieve specific organizational objectives. It defines job positions, responsibilities, and the relationships between different departments and individuals.
The primary purpose of a formal structure is to ensure clarity, order, and efficiency. It lays down a clear hierarchy, specifies lines of communication, and allocates authority and responsibility. This design is a rational process, aimed at optimizing resource utilization and achieving goals effectively.
Let's examine the given options in the context of a formal organizational structure:
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(A) It clarifies who has to report to whom. This is a fundamental aspect of any formal structure. It establishes the chain of command, making reporting relationships explicit. Every employee knows their superior and who they are accountable to, which is crucial for discipline and control.
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(B) There is systematic coordination among the various activities to achieve organisational goals. A deliberately designed structure aims to integrate different tasks and departments. Through departmentalization and the establishment of clear procedures, it ensures that all activities are systematically coordinated towards the common objectives of the organization.
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(D) It places more emphasis on work to be performed than interpersonal relationships among the employees. Formal structures are inherently task-oriented. The focus is on defining jobs, assigning duties, and ensuring that work gets done efficiently. While interpersonal relationships exist, they are secondary to the formal roles and responsibilities defined by the structure. The structure is designed around tasks and functions, not around individual personalities or friendships.
Now, consider option (C): …
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