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Q.Akash works as a production manager in 'Elite Enterprises' manufacturing LED lights. Due to festive season, there is lot of demand for their lights. Akash was given the task of producing 100 units of LED lights @ ₹ 200 per unit within 5 days for an urgent order. Akash was able to achieve the target of 100 units of LED lights within 5 days @ ₹ 220 per unit. Identify from the following whether Akash is : (A) Efficient only (B) Effective only (C) Both efficient and effective (D) Neither efficient nor effective

CBSECBSE Class XII Board 2023MCQ· 1mImportance★★★★★
✓ Free question

Akash met the target (effective) but exceeded the cost (inefficient), so he is effective only.

To understand this question, you first need to grasp the two distinct yardsticks by which a manager’s performance is measured: efficiency and effectiveness. These are not the same thing, and a manager can be good at one without being good at the other.

Effectiveness is about doing the right things — it means achieving the stated objective or target. In Akash’s case, the target was clear: produce 100 units of LED lights within 5 days. He did exactly that. The order was urgent, the deadline was met, and the quantity was correct. So, by the measure of effectiveness, Akash has succeeded. He delivered what was asked, when it was asked.

Efficiency, on the other hand, is about doing things right — it means achieving the target with the minimum possible cost or waste of resources. Here, the cost target was ₹200 per unit. Akash produced each unit at ₹220, which is ₹20 more per unit than planned. That means he used more resources (money) than necessary to get the job done. He was not efficient, because he overshot the cost constraint.

Note

In management, efficiency is often expressed as the ratio of output to input. Here, the input (cost) was higher than planned, so the ratio is lower than desired — a clear sign of inefficiency.

Now, look at the options given:

  • (A) Efficient only — This would require meeting the cost target, which he did not. So this is wrong.
  • (B) Effective only — This fits perfectly. He achieved the goal (effective) but at a higher cost (inefficient).
  • (C) Both efficient and effective — This would require meeting both the quantity/deadline and the cost target. He missed the cost target, so this is incorrect.
  • (D) Neither efficient nor effective — This would mean he failed to produce 100 units in 5 days, which he did not. So this is also wrong.
Important

A manager can be effective without being efficient, and vice versa. The ideal is to be both, but in practice, trade-offs often occur — especially under pressure, like a festive season rush.

In this scenario, Akash prioritised getting the order out on time over controlling costs. That is a common real-world decision, but it does not make him efficient. He is effective because the primary goal (delivering the urgent order) was achieved.

✓Final answer

Akash is effective only (Option B) — he achieved the target of 100 units in 5 days, but at a higher cost of ₹220 per unit instead of the planned ₹200, making him inefficient.

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