Q.Write a short note on product liability under the Consumer Protection Act, 2019.

The 2019 Act, for the first time, makes those who make, provide services for, or sell a product directly answerable for the harm a defective product causes.

Product liability is a genuinely new chapter of the Consumer Protection Act, 2019. It makes a product manufacturer, a product service provider, or a product seller liable to compensate a consumer for any personal injury, property damage, or death caused by:

• a manufacturing defect;
• a design defect;
• a deviation from manufacturing specifications;
• not conforming to an express warranty; or
• failure to give adequate instructions or warnings about the correct use of the product. …

Treating product liability as applying only to the manufacturer — the Act extends it to the service provider and seller as well; forgetting that inadequate warnings/instructio …