Q.What is the Central Consumer Protection Authority (CCPA)? State any two of its powers.

The CCPA is the 2019 Act's dedicated regulator for protecting consumers collectively, with strong investigative and enforcement powers.

The Central Consumer Protection Authority (CCPA) is a regulatory authority created under the Consumer Protection Act, 2019, headed by a Chief Commissioner, to promote, protect and enforce the rights of consumers as a class, rather than only case by case. It can act on a complaint, on a government reference, or entirely suo motu.

Any two of its powers may be stated:

1. Investigation, including search and seizure, into violations of consumer rights and unfair trade practices.
2. Ordering product recall of unsafe goods, or discontinuation of an unfair service, and directing refund of the price paid.
3. Prohibiting a person from continuing an unfair trade practice or a false/misleading advertisement. …

Confusing the CCPA (a regulatory/enforcement authority) with a Consumer Disputes Redressal Commission (a dispute-adjudicating body) …