State any four responsibilities of a consumer.

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Q. State any four responsibilities of a consumer.

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Any four of the following responsibilities may be stated:

Insist on a cash memo/bill for every purchase — the key evidence for any later complaint.
Buy standardised, certified goods — check for the ISI mark, AGMARK or BIS hallmark before buying.
Read labels and instructions carefully — price, quantity, ingredients, manufacturing and expiry dates.
Be alert to exaggerated or misleading advertising, evaluating claims critically rather than being led by them.
Beware of duplicate/spurious goods by buying from reliable, authorised outlets.
Know one's rights and the correct complaint channel, and use it rather than simply giving up.
Organise, individually or in consumer groups, to gain collective bargaining strength.
Be honest in dealings — not misusing returns/warranties or filing false complaints. …

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Same / Similar Concept — real previous-year questions on the same or a closely similar concept, not this exact question.

CBSE 2024Set ANNUAL1 markMCQ
$Q. The seller has to recognize the rights of the Consumer.$
(a) True
(b) False
›Reveal solutionSolution

The statement is True — a seller must recognise and respect consumer rights.

Consumers enjoy several rights, including the right to safety, right to be informed, right to choose, right to be heard, right to seek redressal and right to consumer education. These rights are protected under consumer protection laws.

…

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CBSE 2023Set ANNUAL1 markMCQ
$Q. The consumer, being the king of the market, does not have any responsibility.$
(a) True
(b) False
›Reveal solutionSolution
The statement is False. A consumer has both rights and responsibilities; being the 'king of the market' does not free the consumer from duties.

Consumer protection gives the consumer important rights (such as the right to safety, information, choice, to be heard and to seek redressal). But along with these rights the consumer is expected to fulfil certain responsibilities so that the market works fairly:

Buy goods carefully after checking quality, price, weight and expiry date.

Look for standard marks such as ISI, Agmark or Hallmark.

Insist on a cash memo or bill for every purchase.

Read the labels and instructions before use. …
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CBSE 2020Set ANNUAL1 mark
$Q. Write a word / phrase / term which can substitute the following statement: The right of a consumer which allows him to express his reviews.$
›Reveal solutionSolution

The term is 'Right to be Heard' — the consumer's right to voice complaints and be given due consideration.

The Right to be Heard assures the consumer that his interests, complaints and opinions will receive proper attention at suitable forums.

…

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Q.State any four responsibilities of a consumer.

Concept understanding — Consumer Rights and Responsibilities

Q.State any four responsibilities of a consumer.

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