Skip to content
← Organisation of Commerce and Management

Organisation of Commerce and Management · Class 12 Commerce

Ch 2Functions of Management — Class 12 Organisation of Commerce and Management, concept-first.

Every organisation, whether a small shop or a large company, exists to achieve certain objectives. Management is the process that makes this achievement possible in a planned, efficient and coordinated manner.

50

Q&A

6

Concepts

Not available

Exam weightage

Start learning — read this chapter →

Key concepts

Hover a concept to preview it and jump to its most relevant Q&A.

Chapter contents

The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.

Overview

Every organisation, whether a small shop or a large company, exists to achieve certain objectives. Management is the process that makes this achievement possible in a planned, efficient and coordinate…

1

Planning

Planning is the first and most fundamental function of management. It is the process of deciding in advance what is to be done, when it is to be done, how it is to be done, and who will do it.

2

Organizing

Once a plan has been decided, the next question is: who will carry it out, and with what resources? This is the domain of Organizing — the management function that creates the structure and framework…

3

Staffing

An organisational structure is only a skeleton until it is filled with the right people. Staffing is the management function concerned with placing the right person in the right job — obtaining, devel…

4

Directing

Planning sets the goal, organizing builds the structure, and staffing fills it with people — but none of this produces results until people are actually guided, instructed and inspired to perform.

5

Controlling

No plan is guaranteed to succeed exactly as intended. Controlling is the management function that checks whether actual performance matches the planned performance, and takes corrective action where i…

6

Coordination

Planning, organizing, staffing, directing and controlling could each be performed correctly in isolation and yet the organisation could still fail — if the departments and individuals carrying them ou…

Sample & Board Papers

Sample papers and previous-year board questions for this subject.

+Show 35 questions35 questions
  1. Q1The functions of management end with ______. (a) directing (b) staffing (c) controllingPreview
  2. Q2Arrange in proper order. Controlling, Planning, OrganisingPreview
  3. Q3Explain the following term/concept. OrganisingPreview
  4. Q4Study the following case/situation and express your opinion: In ABC company. Mr. Patil gives instructions to the employees working under him…Preview
  5. Q5Distinguish Between. Planning and ControllingPreview
  6. Q6Distinguish between staffing and directing.Preview
  7. Q7Find the odd one. (a) Planning (b) Organizing (c) Staffing (d) WritingPreview
  8. Q8Explain the following term/concept. ManagementPreview
  9. Q9Study the following case/situation and express your opinion. | Mr. Ram, an emerging entrepreneur has designed a structure of his business or…Preview
  10. Q10Organising and Directing.Preview
  11. Q11Justify the following statement. Controlling is the last function of management.Preview
  12. Q12State whether the following statement is true or false: Cooperation is not necessary for the smooth flow of organizational activities. (a) T…Preview
  13. Q13Find the odd one. (a) Selecting (b) Training (c) Co-ordinating (d) PlacingPreview
  14. Q14Explain the following term/concept. CommunicationPreview
  15. Q15Study the following case/situation and express your opinion. In XYZ Company, Mr. Lele gives instructions to the employees working under him,…Preview
  16. Q16Distinguish between the following: Directing and Co-ordinating.Preview
  17. Q17State the Importance of Planning?Preview
  18. Q18Give one Word/Phrase/Term for the following statement. The right person at the job with the right pay.Preview
  19. Q19Every function of management is not based on planning. (a) True (b) FalsePreview
  20. Q20Find the odd one. (a) Planning (b) Organizing (c) Staffing (d) WritingPreview
  21. Q21Explain the following term/concept. ControllingPreview
  22. Q22Explain the following term/concept: Co-ordinatingPreview
  23. Q23Distinguish between the following: Organising and StaffingPreview
  24. Q24Justify the following statement. Organizing facilitates administration as well as the operation of the organization.Preview
  25. Q25The functions of management end with ______. (a) directing (b) staffing (c) controllingPreview
  26. Q26State whether the following statement is true or false: Every function of management is not based on planning.Preview
  27. Q27Arrange in proper order. Controlling, Organizing, Planning.Preview
  28. Q28Explain the following term/concept. ManagementPreview
  29. Q29Explain the following term/concept. CommunicationPreview
  30. Q30Explain the following term/concept. OrganizingPreview
  31. Q31Distinguish Between. Directing and controllingPreview
  32. Q32Justify the following statement. The right person at the right job with the right pay is the basic principle of staffing.Preview
  33. Q33Write a word / phrase / term which can substitute the following statement: A function of management where managers instruct, guide and commu…Preview
  34. Q34Distinguish between the following: Planning and Controlling.Preview
  35. Q35Define 'controlling'. Explain the importance of controlling.Preview

More questions

15 Q
+Show 10 questions10 questions
  1. Q1Which function of management is described as a primary function because every other function is based on it? (A) Controlling (B) Planning (C…Free
  2. Q2Grouping similar and related jobs into departments such as production, marketing and finance is known as: (A) Delegation (B) Departmentalisa…Free
  3. Q3Which of the following is NOT a step in the staffing process? (A) Recruitment (B) Selection (C) Setting performance standards (D) Performanc…Free
  4. Q4Overseeing the work of subordinates to ensure they are working as instructed is called: (A) Motivation (B) Leadership (C) Supervision (D) Co…Preview
  5. Q5Controlling is often described as a function that is: (A) Purely forward-looking, like planning (B) Backward-looking, since it evaluates wha…Preview
  6. Q6Which management function is described as the 'essence of management' because it runs through all the other functions rather than standing a…Preview
  7. Q7Identify the correct sequence of the planning process from the options below: (A) Selecting the best alternative → Setting objectives → Eval…Preview
  8. Q8A company introduces a new performance appraisal system for its employees. This activity primarily falls under which management function? (A…Preview
  9. Q9Which of the following best describes 'departmentalisation' within the organizing process? (A) Deciding the compensation structure for emplo…Preview
  10. Q10'Planning is looking ahead, controlling is looking back' best illustrates which relationship? (A) The relationship between staffing and dire…Preview
+Show 5 questions5 questions
  1. Q11Mr. Deshmukh runs a small manufacturing unit. He decides each week, on the spot, what to produce, without setting any clear yearly targets,…Free
  2. Q12A newly formed company has hired 40 employees for its first year of operations, but has not created any departments, job titles, or reportin…Free
  3. Q13A sales team consistently misses its monthly targets. On investigation, it is found that the sales manager never explains the reasoning behi…Preview
  4. Q14A garment manufacturing company set a target of producing 10,000 shirts per month with a defect rate below 2%. At the end of the month, the…Preview
  5. Q15In a mid-sized company, the production department increases output significantly to meet what it believes is rising demand, while at the sam…Preview