Q.Write short notes on the following:
Importance of consumer protection.

Consumer protection matters both from the consumer's side (protection from exploitation, awareness, redressal) and the business's side (goodwill, moral duty, long-term survival).

Importance from the consumer's point of view:

1. Protection from exploitation — guards against adulteration, overpricing, false weights and unfair practices.
2. Consumer awareness — educates consumers about their rights and duties.
3. Redressal of grievances — provides easy machinery (Commissions) to settle complaints.

Importance from the business's point of view:

4. Long-term interest & goodwill — satisfied consumers ensure repeat sales and a good reputation.

5. Moral / social responsibility — business uses society's resources and must protect consumer interest. …