State any four rights of the consumer.

Question 16 of 49

Q. State any four rights of the consumer.

Maharashtra MsbshseMaharashtra HSC (MSBSHSE) Board 2022Subjective· 4mImportance★★★★★

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Consumers are protected by law through basic rights such as safety, information, choice and being heard, which shield them from unsafe goods, misinformation and exploitation.

The Consumer Protection Act gives every consumer certain rights so that they are not cheated or exploited by sellers. Four important rights are:

Right to Safety: The consumer has the right to be protected against goods and services that are hazardous to life, health and property.
Right to be Informed: The consumer has the right to full and correct information about the quality, quantity, price, purity and ingredients of a product before buying it.
Right to Choose: The consumer has the right to select from a variety of goods and services at competitive prices, without being forced to buy a particular brand. …

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Same / Similar Concept — real previous-year questions on the same or a closely similar concept, not this exact question.

CBSE 2024Set ANNUAL1 markMCQ
$Q. The seller has to recognize the rights of the Consumer.$
(a) True
(b) False
›Reveal solutionSolution

The statement is True — a seller must recognise and respect consumer rights.

Consumers enjoy several rights, including the right to safety, right to be informed, right to choose, right to be heard, right to seek redressal and right to consumer education. These rights are protected under consumer protection laws.

…

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CBSE 2023Set ANNUAL1 markMCQ
$Q. The consumer, being the king of the market, does not have any responsibility.$
(a) True
(b) False
›Reveal solutionSolution
The statement is False. A consumer has both rights and responsibilities; being the 'king of the market' does not free the consumer from duties.

Consumer protection gives the consumer important rights (such as the right to safety, information, choice, to be heard and to seek redressal). But along with these rights the consumer is expected to fulfil certain responsibilities so that the market works fairly:

Buy goods carefully after checking quality, price, weight and expiry date.

Look for standard marks such as ISI, Agmark or Hallmark.

Insist on a cash memo or bill for every purchase.

Read the labels and instructions before use. …
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CBSE 2020Set ANNUAL1 mark
$Q. Write a word / phrase / term which can substitute the following statement: The right of a consumer which allows him to express his reviews.$
›Reveal solutionSolution

The term is 'Right to be Heard' — the consumer's right to voice complaints and be given due consideration.

The Right to be Heard assures the consumer that his interests, complaints and opinions will receive proper attention at suitable forums.

…

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Q.State any four rights of the consumer.

Concept understanding — Consumer Rights and Responsibilities

Q.State any four rights of the consumer.

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