Q.Explain the following term/concept:
Consumer Protection

Consumer protection means protecting consumers from exploitation and unfair trade practices by safeguarding their rights through laws, awareness and a redressal system.

Consumer protection refers to the various measures taken to protect the interests and rights of consumers in the market. In a market where sellers may resort to malpractices such as adulteration, overcharging, under-weighing, misleading advertisements, sale of defective or unsafe goods and poor after-sales service, the ordinary consumer often gets exploited. Consumer protection aims to shield the consumer from all such unfair practices.

It seeks to ensure that a consumer:

• gets safe goods and services of the right quality, quantity and price,
• is not cheated or misled by sellers, and
• has a means of redressal if he suffers loss or harm. …