Q.Justify the following statement:
Consumer organisations and non-government organisations play an important role in consumer education.

Consumer organisations and NGOs are voluntary bodies formed to protect and promote consumer interests. They educate consumers about their rights and responsibilities, expose unfair trade practices, and support consumers in getting redressal — making them a key means of consumer education and protection.

Justification: Consumer organisations and NGOs play an important role in consumer education

1. Creating awareness of rights — These organisations educate consumers about their rights (right to safety, information, choice, redressal, etc.) and responsibilities, so that consumers can protect themselves from exploitation.

2. Publishing information — They bring out periodicals, booklets, magazines and journals that give information about the quality, price and performance of products and warn consumers against defective or unsafe goods.

3. Educating through campaigns — They conduct seminars, workshops, exhibitions and awareness programmes that teach consumers how to buy wisely, read labels, insist on bills and recognise quality marks like ISI and Agmark.

4. Testing products — Some organisations independently test products in laboratories and publish the results, helping consumers make informed choices and exposing sub-standard goods.

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